Return and Refund Policy

When shopping on the LUXURYPOP website some of the items you are purchasing are previously owned, pre-loved designer bags and accessories which will show signs of wear and use, so please view images and read descriptions carefully and ask all necessary questions before purchasing to avoid returns.

Exchange / Return Policy
  1. You have 24 HOURS from the time of delivery to return/exchange an order; this must be done in writing via email to luxurypop.in@gmail.com or call us on +919967815015.
  2. You must return the item in its original condition as set out in our description, along with original packaging also in its original condition with the LUXURYPOP tag or sticker still attached.
  3. You are responsible for the shipping cost (to and fro) of returning the cancelled order.
  4. If any goods cancelled and returned are found not to be in the condition we sent it to you in, then we have the legal right to refuse the return/exchange and the item will be returned to you at your own cost.
  5. The refund will be processed within 2-5 business days of receiving the product.
  6. You can also avail of a LUXURYPOP credit voucher (valid for 1 year) in exchange of the product.

FOR FURTHER QUESTIONS, YOU CAN CONTACT US :

TEL - +919967815015

EMAIL - luxurypop.in@gmail.com

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